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This property and staff were exceptional. A trusted brand. We were there during the hottest recorded days in the DC area. Our room was very nice and stayed cool the whole trip. The housekeeper was very professional and our room was always fresh when we returned. We didn’t try the bar/pub, but it was full, so I imagine it was good. The Metro was close enough to walk easily along with other retail and restaurants. We definitely would love to stay here again.

The check-in is virtual.

Nice spot- stayed here during a business trip. pros: comfy beds good pillows, lots of different lighting options, decent water pressure and a Mini fridge in the room and the temperature was comfortable. Cons: I was confused about the breakfast (it comes with some stay and not others but it was never offered as an option at check in and no explanation). Not sure what the extra $70 “resort” fee is for as I don’t believe there are any “resort” style amenities.I had to hunt down the ice machine (it’s on the 2nd floor btw). Could use a little spot to purchase snacks/soda/water, etc… since there’s no room service. Wanted to order from the restaurant downstairs but there were no menus or contacts in the room so I ordered door dash. Overall, I had a good stay, there’s just a few details and some clarification from the staff at check in, that I believe would have made it better.

Location and friendly staff.

Extremely poor customer service

Great customer service!

Wonderful stay! Beautiful hotel!