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Wooster Vacation Packages

The breakfast was good. Staff was nice. parking lot could use some work and pool was cold to me and couldn’t swim in it but granddaughters loved it.

Staff was not very friendly nor helpful. Room was poorly maintained

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My room smelt very musky. Noted mold on AC unit vents and shower ceiling. Tub was dirty on the outside. The elevator smelt like cigarette smoke and the halls smelled like strong deodorant spray or carpet cleaner. The staff was very nice. It was already 8pm and I was only staying for 1 night, so I stayed.

At first glance the hotel looks nice. The lobby and hallways and even the room upon first entry seemed fine, but then it got worse. The bathroom was atrocious. Heavy glass shower door about to fall off the hinges. Everyone likes water pressure in a shower but this was insane. It was almost flooding the shower it was so much water. Moldy caulk and rusty door frames. Cracked and peeling ceiling. Insufficient ventilation to say the least. Sharp piece of metal bed frame gouged my leg from under the bed. The pool was overrun by a family who clearly rented one room and invited their entire extended family of children to take over the pool and then the hallways like little monsters. Destroyed the pool area, soaked the hallways. The staff were all dressed in street clothes. If the front desk agent wasn’t behind the desk I never would have guessed he was an actual employee. The “breakfast” was literally stacks of cereal cups, no milk, juice, water, or any drinks. Ohh and tiny stale muffins that were disgusting. 2 kinds to choose from. Nothing else. When I asked the man dressed at a woman behind the bistro counter for milk I had to interrupt their chatter with some off duty employees and was made to feel like I was inconveniencing them as I asked for milk and they complained about having to “pour milk all day” This is clearly a franchise location operated by a typical cheap hotel owner. I will never return to this hotel