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Champlain Vacation Packages

This is a very old building that has seen better days. I found the staff really friendly and helpful... the basics were fine (e.g. bedding and toilet were clean, TV worked, check-in was easy, etc.)... there were lovely little architectural features stemming from the building's history... and the location was great for what I needed. But I felt like I was "roughing it" a bit during this stay. There was a bit of mould in the shower, and the towel had somebody else's hair on it. The window AC unit was VERY loud and the tube kept unlatching itself from the unit and making the room incredibly hot. There were no empty outlets, so I was constantly juggling between charging my devices and being able to use the basic amenities. There were no bedside lamps (likely due to the limited outlets), so I was stuck with harsh overhead lighting at nighttime if I wanted to be able to see. The stairs to get to the front door, and then again to the room, are very steep. It wasn't the worst I've ever experienced, but I don't think I'll stay here again.

Building had a bad smell and property was not as clean as the pictures. There was an issue with our check in and they do not respond after a certain time so we were lucky to get in.

It was a horrible experience. Contact with the hotel was non existent. We booked then had to rebook a new hotel because we didn’t receive check in instructions as it was self check in and there was nobody at the actual property. Then they refused to refund me after the fact. Do not book this hotel.

The shower floor tiles didnt seem all that clean. The water pressure in the shower was poor. And in the morning the water was turned off for at least an hour by the time we noticed. That means we couldn't use the toilet , the sink or the shower. No explanation giving,. The staff just told us the water will be turned on shortly and its being worked on

Perfect

Nice one