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Grey Highlands Vacation Packages

Convenient location, nice view, overall clean and comfortable.

Amazing Staff!!! From the front door greeting to the lovely girls at the breakfast check-in so friendly and smiling. Of course the room and breakfast was also amazing.

Very lean

Great place. Very.close to Rogers Place

Beautiful hotel in a great location. My issue is specific to having a small child and a stroller. The accessibility wasn’t great. The property takes up a whole block, but only one entrance is accessible, so we either had to walk around a block (simple for some, but as a solo parent with 2 small kids - this is a nightmare at the end of a long day) or carry a stroller up more than one set of steps (which would not be possible for someone with greater accessibility needs). Additionally, I found the lobby and dining areas really dark and the music to a decibel bordering on night-club. Maybe I’m just getting old?? In any case - it’s a beautiful hotel, very clean and updated. My problems are “first world” problems. But if I’m paying the price this hotel charges, I would choose next time to stay somewhere equally as nice, with adequate lighting and better accessibility.

My stay at Plush Hotel was overshadowed by a major issue: the hotel fire alarm was activated in the middle of the night on two consecutive nights. Both times, guests were evacuated and left standing outside for nearly an hour while the situation was addressed. Hotel staff later explained that the alarms were triggered by a guest smoking in their room. After the first incident, we were told staff were conducting a "walk-through." After the second, we were informed the guest had been fined. While I appreciate that safety procedures must be followed, I was disappointed by the hotel's response to the disruption experienced by every other guest. Despite two nights of interrupted sleep and significant inconvenience, management offered nothing beyond an apology—not even a small goodwill gesture to acknowledge the impact on paying guests. When you pay for a hotel, you expect a safe, comfortable, and restful stay. Unfortunately, that standard was not met. The repeated false alarms also raised concerns about the hotel's fire detection and incident management. Based on this experience, I cannot recommend Plush Hotel. Safety is important, but so is how a hotel cares for its guests when things go wrong.

Great stay!

Wasn’t what I wanted and despite saying I could get a refund couldn’t. I would lose my money despite 2 weeks before arrival