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Elevators were terrible. The pull out couch was broken so we had 2 kids that slept on the floor. Location and View was great but glad we only stayed one night.

Extremely happy with our stay at Riu Plaza Toronto. The hotel was so clean and well laid out, the breakfast was incredible and the staff were amazing, always smiling and greeting guests. Highly recommend and will definitely be returning!

We were very comfortable and the staff was helpful and friendly.

My husband and I had a wonderful stay at The Scotsman Hotel in Niagara-on-the-Lake while attending the Shaw Festival and exploring the local wineries. What truly made our experience special was the exceptional staff: warm, attentive, and genuinely committed to making us feel welcome. From helping us secure dinner reservations to the wonderful breakfast service, we felt incredibly well cared for throughout our stay. The location is ideal, just a five-minute walk from the charming restaurants, shops, and theatres of Niagara-on-the-Lake. We especially loved the beautiful courtyard and multiple lounging spaces, which provided the perfect place to unwind between shows and to enjoy a little romantic stargazing in the evening. Our room was beautifully decorated, and the bed was exceptionally comfortable, I slept like a baby! Overall, The Scotsman strikes a wonderful balance of opulence, exceptional hospitality, and privacy. It feels sophisticated without being pretentious, and intimate without sacrificing proximity to all the excitement. We would highly recommend The Scotsman to anyone looking for a relaxing, romantic, and sophisticated getaway in Niagara-on-the-Lake.