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Port William Vacation Packages

The staff was very helpful and accommodated every request and need. The property was beautiful - the hotel, the casino, and the golf course. Had a great and relaxing time!!

Overall, nice stay. Close to downtown, convenient. Some minor issues with the unit. TV wasn't functioning for us, so host called and helped. A previous guest had signed in to a streaming service, so I didn't have to bother my lovely wife, but that really should be cleared after each stay. Air conditioning window unit was not secured, which is something we consider necessary on first floor/easily reached spaces. Plumbing in bathroom was very loose for some reason. Noticed only one set of accessible stairs to get to the upstairs units. Kitchen was nice, and we appreciated having kitchen/cooking items available to us. Parking was free and convenient. Unit was very clean, and hosts were great. Thank you!

The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our reservation was a party of 2 with a 6 party posted limit. We had to contact customer service because the host encouraged us to cancel via the app due not being a “good fit” for this protected community. I would be mindful of hosts who charge outrageous security deposits for short stays. I would not recommend this property. There are other great places nearby and more friendly who offer more amenities.

The hotel charged me for 3 rooms even after they told me they saw what happened the checkin person's name was wrong the states they would cancel the other reservation and did not when I called staff was rude. I will never book with this hotel again as the staff lied and charged me for 3 rooms when I only booked one

It's always a pleasure staying with y'all; everything was perfect!