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St. Charles Vacation Packages

Very clean and very nice as a little home away from home. It’s just up the road from shops and all kinds of restaurants. When I make another trip back up there this will be my first choice again!!

For the price, this hotel was definitely not worth it. Staff was awesome but our room was dirty, AC didn't work and the bed was extremely uncomfortable. Do not recommend.

Disappointed. Stayed on a road trip from Texas to Illinois. Pool played a big part in choosing the property but was unavailable during our one night stay because they were working on the roof. Would have been nice if they offered a discounted rate because of that. Breakfast was not “English style”, just a buffet. Bathroom in room was smelly. The adjacent bar/restaurant and tavern in the hotel were enjoyable.

We moved here after staying at a very concerning hotel for two nights, and we were with a large group of soccer families. It was wonderful that the staff were able to accomodate all of us.....I think 10 or so rooms within a few hours. Kim and her staff were very courteous, helpful and kind to all of us. The rooms were clean and very spacious, and I especially enjoyed the ease of the parking so close to the entrance. The front desk staff helped me and others with finding a safe and suitable laundromat when we found out we were staying an extra two days, due to our winning record! Our team and families were welcome to use the lobby for our team lunches/dinners, and the staff were helpful when we were cleaning up our mess. The temperatures in the guest rooms were great, and the beds were so very comfortable. Anytime we called for extra towels, cups or whatever, the staff obliged us within just a few minutes. We would stay here again!

We liked the location of this hotel—it's right on campus or just across the street, making it feel safe and convenient. You’re only a couple of blocks away from fast food, Walgreens, and the bus, which was so convenient. The area feels regal and historic with beautifully manicured lawns, and everything was just as pictured. The air conditioning worked well, all the amenities were in place, and we really enjoyed the old-timey charm. The only minor suggestion I have is about the check-in process. Instead of having to haul luggage to a sister hotel to provide a credit card, it would be great to handle that by phone. It would save that extra trip, especially in the heat. Otherwise, it was a wonderful stay!

The front desk staff was so hard to reach that I checked out 2 days early and they had no idea that I had to check out due to to air conditioning not working in my room.

Room was clean to most but could definitely be cleaned better especially the picture frames as they were dusty... bathroom had loose hair in places...detachable shower heads would be great and the tub layout was very inconvenient as the knob was on the wall and not under the shower head as you opened the shower door! Carpets could use a good shampooing and a fresh coat of paint ! Overall good place for the location and price just wish they had a microwave in the room and included more in the price versus fee for service style options...not horrible but not the best!