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Tiro Vacation Packages

Staff were great - helpful, friendly, and responsible. The room was mostly OK - spacious, quiet, and with good amenities - but with a dated feel. Electronics were frustrating - inconsistently working room/entrance keys and parking codes. The parking garage is awful - very tight spacing, especially when making turns, putting one's car at risk. The area near the hotel is convenient to many places one wants to visit in Cleveland, but the specific area has an overall uncomfortable and unsafe feel, especially in the evening hours.

Clean and brand new pet friendly apartment in a safe neighborhood. Also has a nice pool.

We had a very nice room. It was clean with everything we needed. While there was a coffee maker in the room there was not hot coffee available in the lobby. (The Keurig coffee isn't very tasty). The elevator was very slow due to construction. The staff was very nice and helpful.

Excellent service aand help at checkout