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The Grill needs to open earlier for travelers.

I booked this hotel exclusively because I was getting married at the nearby Brazilian Room - it was a great location for getting ready and the property was recommended for portraits ahead of the wedding. I booked a Queen Junior Suite for getting ready+ photography and wedding night. When the hotel wrote asking if I had any requests, I did ask if I could be placed in a room where windows wouldnt be obstructed during the hours I would be getting ready (in case of construction, maintenence, etc) I checked in and was placed in a King Junior Suite. Small upgrade - yay! Property was beautiful but I was slightly annoyed that all my vendors had to pay for a full day of parking as well as me considering how much the room cost. Even so, suite was really nice with amazing lighting. As Im getting ready for bed, the ceiling starts to leak and its a significant amount of water. They responded quickly and ultimately advise I will need to switch rooms. No problem- its a historic building. Things happen. It was really the next sequence of events that lead to the lower review. It is already after 11pm and I am moved into a Bayview King room which is a standard room size. I call the front desk back, explaining I booked a Junior suite as we needed the size and the night manager attempts to convince me its an upgrade. I eventually ended up in a dated Junior suite with 2 full beds which is where we spent our wedding night. I didnt end up settled until 1am. On checkout they removed $100

The room was clean. With the Hiltons account linked we got a breakfast credit however it was for a certain amount so you will be charged for going over the allotted amount. The indoor pool was nice but there were areas that were not cleaned well because the furniture was not moved. Overall a nice stay.

Everything was great, the outside sitting areas were delightful. The breakfast was great and the staff were the best.

If you’re looking for an upmarket bed and breakfast this is a good spot

Great spot

Our stay at Okaeri Hotel was truly one of the most memorable travel experiences my wife and I have ever had. The co-owner personally welcomed us and gave us a tour of the property while sharing its fascinating history. That personal touch immediately made us feel at home and added so much character to our stay. The hotel itself is absolutely beautiful. The garden is peaceful and meticulously maintained, and the indoor lounge is unlike anything we’ve seen before—it features a stunning swimming pool that has been transformed into a large koi pond, with each koi fish even having its own name! The hotel also has a fun karaoke lounge, beautifully renovated rooms, and a relaxing Japanese-style soaking tub. The entire property reminded us of the elegant Japanese home featured in the Drops of God Apple TV+ series, complete with an impressive wine cellar that adds to the hotel’s unique charm. To top it all off, breakfast the next morning was exceptional—a delicious three-course meal thoughtfully prepared by the chef. Every dish was beautifully presented and absolutely delicious. This was, without question, the best hotel experience my wife and I have ever had. We can’t wait to return and bring our friends and family so they can experience it for themselves. Okaeri Hotel deserves a perfect 10/10. Highly recommended!