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Hotels in Riviera Maya

"Beautiful setting. Excellent customer service"

"I know it’s not the hotel’s fault but the seaweed was horrible! We didn’t get in the water our entire trip. Beach was nice but damn that sargassum!"

"I like how convenient it is to get around the property."

"If you wanna feel like royalty, this is the place for you. The staff is amazing. The atmosphere is amazing. Food is amazing."

"Amazing scenery and even better service."

"Everything was amazing. The staff, the parks, the architecture. We were there on a honeymoon and enjoyed every second! (very expensive though)"

"Place was sprawling. Crazy clean. Staff everywhere. Must have been 500 people at all times. We did diamond club and they rolled out the red carpets for us. Perk of diamond club waa the exclusive pool area and being able to make reservations for dinner which is a must if you want to eat before 8pm. ..."

"The staff was very friendly and went above and beyond to get what you ask. The food is average, room service food was horrible. The hotel needs repairs but pools were nice. Beach needs cleanup."

"This property is very well-maintained. Great place for family with kids. Staff is very friendly and helpful."

"Great food, great drinks excellent customer service"

"Kid friendly, large rooms, 4 pools, clean beach. We would definitely stay there again."

"Pictures don’t do this resort justice, we stayed with our two children and my mother in law for a week and I wish we had another week as you genuinely feel right at home from the moment you walk in. The staff are all extremely professional and friendly, they will even remember you by name, the food ..."